A customer sends a question in the evening. You have just got home. Our digital colleague replies straight away, asks the right questions and books an appointment in your calendar. Everything lands neatly in one CRM. You read it tomorrow over coffee.
No reply to your quote? At the moment you choose, a friendly reminder goes out by itself.
Chat, email and appointments for each customer sit together on one screen, with the next step alongside.
You can read every conversation and step in whenever you want.
That is how long a web enquiry waited for a reply on average, at companies that did respond. Studied across more than 2,200 US companies.
Almost a quarter of those companies never responded to the enquiry at all.
Responding within an hour makes a real conversation nearly seven times as likely as responding an hour later.
Our digital colleague replies straight away, even at night and at weekends. So your business never ends up in those 42 hours.
Figures: research by Harvard Business Review (2011) among more than 2,200 companies.
A lead that is left waiting is a lead that disappears. That is why we build one continuous flow. A question comes in, gets an answer, is followed up and ends up in your calendar. No loose ends. No sticky notes on your desk. You do not need any technical skills.
The AI chat responds instantly, even at night and at weekends. It answers frequently asked questions in your words and asks follow-up questions where needed. Visitors feel helped right away.
No reply to a quote? The system sends a friendly email reminder at the right moment. You decide the tone and the pace. No lead slips through the cracks any more.
Every conversation is in your CRM. You read along, take over whenever you like and adjust answers. The digital colleague handles the routine work. You make the decisions.
The chat answers visitors' questions, collects their details and books an appointment straight away where possible. It speaks your language and knows your services. Tricky questions are passed on to you.
Many leads drop off because nobody calls or emails back. Our follow-up automatically sends messages after a first contact, a quote or a missed appointment. Personal in tone, never pushy.
No more scattered inboxes, notes and spreadsheets. In the CRM you see for each customer what they asked, what was sent and what the next step is. Clear, even if you are not a techie.
In a short conversation we look together at where leads are currently getting stuck. You get a clear picture of what you can automate and what you are better off doing yourself. Then you decide whether you want to go further.
No obligation. The conversation takes place online or by phone, by appointment.
Alongside chat and email we are working on an AI phone assistant. It picks up when you cannot, notes the question and adds the lead to your CRM. So soon you will not miss any callers either.
Notify me at launch
No technical hassle. You tell us about your services and how you write; we handle the technical side together with you.
Step 1
Together we look at where your leads get stuck. You get a tailored proposal and decide for yourself whether to go ahead.
Week 1 after you agree
We get the chat, the follow-up emails and your CRM ready. We also arrange the data processing agreement for you.
Week 2
You run a few test conversations yourself and we fine-tune. Only when you're happy does everything go live.
Week 3 onwards
You read along as the first real conversations come in. After a month we look together at what it brings.
No website yet? We build those too. The process then takes a little longer.
Viva67 started in 2025 in Stein, Limburg, in the Netherlands. The reason was simple: many small business owners lose customers because a question sits unanswered for too long. Not out of unwillingness, but because the day is full.
We build digital colleagues that catch those questions. They reply, follow up and keep track of everything in one CRM. In plain language, with no technical hassle. You always keep the overview and the final say.
Ask your question in the chat, it is always open. Prefer to call? You can reach us by phone on weekdays from 10:00 to 17:00 (Dutch time). Or book a free check straight away.